Case Study

Aggreko

Delivering energy solutions to help businesses & communities grow
More than 6,000 employees across the globe
A leader in responsible, sustainable energy for over 60 years

Introduction

Energy experts Aggreko are sector specialists, making sure their customers have power, heating and air conditioning when, where and for however long they need it. They provide access to the latest, cleanest and most efficient technologies and remove the need for investment and management in direct assets, allowing for more focus on creating a sustainable future.

Tylor Boone, Benefits Specialist at Aggreko, chats with Zest about their need for a new provider and engaging their employees through benefits.

Launch

When Aggreko’s previous provider withdrew their services, they turned to Zest, who were able to offer a swift resolution to deliver a new employee benefits technology platform.

Aggreko were impressed with Zest’s ability to implement quickly, providing a service which was needed immediately to replace the previous offering.

Engaging employees

Employee engagement with Aggreko’s benefits platform has increased since their implementation with Zest. Take up for benefits including Dental Insurance and Voluntary Healthcare have improved, and the energy specialists believe having everything in one place has certainly helped interact colleagues.

‘I think having a flex platform has increased engagement with reward and benefits amongst our employees. Having the available benefits, and all of the relevant information, on our single platform allows employees to better understand our offering, which overall makes benefit selection much easier.’

What they say

‘Our Account Manager is really engaged and quick to answer any questions or queries we have.’

Tylor Boone /
Benefits Specialist

Working relationship

‘Our working relationship with Zest has been pretty good recently. Our Account Manager is really engaged and quick to answer any questions or queries we have. If there’s suggestions for areas that can be improved, they’re always willing to listen and take them on board.

‘The helpdesk team is also really responsive. There have been very few issues they haven’t been able to fix, and the turnaround time is impressive.

‘The platform does exactly what it says it will. We’re a global organisation, and there’s a push to integrate with our HRIS or to a global platform. For now, we’ve been able to resist the push as the service we receive from Zest works for us.’

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